Lena Ellitan, Lina Anatan
The factors that motivated this study include (1). Empirical studies that examine the role of overall major resources (organizational, technological, financial, and human resources) on a firm's performance and growth are lacking. (2). The dearth of empirical research has analyzed the role of Japanese management practices (operational and human resources) in a resource-performance relationship. Data collection involved distributing mail questionnaires to the CEOs of large manufacturing companies in Indonesia. Eighty-two large manufacturing companies participated in this study. From the hypothesis testing, this study highlights five main findings. First, the firm's resources positively influence the five performance indicators. This indicates that performance could be improved by utilizing advanced technology, natural resources, a skilled workforce, and adopting quality management practices. Second, operation-related practices moderate the influence of HR and organizational resources on financial performance. However, the influence of human resources on both performance indicators will be higher if the company emphasizes operation-related practices less. However, a higher emphasis on operation-related practices increases the influence of advanced manufacturing technology (AMT) and material resources on financial and operational performance. Third, human resource practices moderate AMTs, HR, and organizational resources in terms of financial performance, operational performance, and growth. © 2025, SRAC - Romanian Society for Quality. All rights reserved.
Faculty of Business, Widya Mandala Catholic University, Surabaya, Indonesia; Faculty of Business, Maranatha Christian University, Bandung, Indonesia